Travel Concierge
One brief in. Three bookable itineraries out.
Quoting an itinerary by hand is the same work every time — a flight search, a hotel search, a check on the dates, a shortlist typed up for the client. Travel Concierge does that pass in one go. A consultant states the brief in plain language; the agent settles the dates, searches flights, hotels and weather in parallel, checks what visa the traveller's passport needs, and returns three complete itineraries ready to send. Judgement about which one suits the client stays with the consultant. The hours of searching that used to come first do not.
- Plans per enquiry
- 3, ready to book
- Checks
- Flights, hotels, weather, visas
- Search mode
- All in parallel
- To confirm
- One approval
- Natural-language brief
- Parallel flight + hotel search
- Visa & e-visa checks
- One-approval booking
What Travel Concierge does
The brief in one sentence
“Goa, 3 nights, under ₹30k, non-stop.” The agent extracts destination, duration, budget, cabin and preferences from however the client phrased it — no eleven-field form to retype an enquiry into.
Vague dates, handled
“Sometime in June, not the last week” becomes a real date window with exclusions, without a consultant going back and forth to pin it down. No calendar is ever read — see the FAQ for why that was a deliberate reversal.
Everything searched at once
Flights, hotels and destination weather are queried in parallel across the eligible dates, not one after another. The wait is the slowest single search, not the sum of three.
Weather the client will actually get
Destination conditions are pulled for the dates under consideration, not for the destination in general — so a monsoon week and a dry week are two different recommendations rather than the same one with a caveat.
Visa requirements, from the passport up
Enter the traveller's passport country and the agent states what that passport needs for that destination — visa-free, visa on arrival, e-visa or a full application — rather than leaving a consultant to check it on a government site afterwards.
A link straight to the e-visa application
Where an e-visa applies, the itinerary carries a link to the official portal for that passport and destination pair, so applying is the next click rather than the next search. The issuing authority decides; the agent gets the client to the right door.
Three itineraries, not forty-seven rows
The agent assembles complete trips — this flight with that hotel on those dates — and returns three. Three whole itineraries is something a client can choose between; a spreadsheet of fares is something they take a week over.
Prices that are real
Every plan is assembled from the actual search results by ID, and the total is recomputed from those records before you see it. A language model never gets to state a price.
Booking that cannot double-charge
Confirmation hands the plan to a state machine — payment, then flight, then hotel — with an idempotency key checked before every step. A retry resumes; it does not rebook.
Everything after the booking
Calendar entries, a packing checklist, a PDF receipt and confirmations to the traveller by push, SMS and WhatsApp — the follow-up admin a consultant would otherwise do by hand. Each is dispatched independently, so one failing service cannot hold up the rest.
How a trip gets booked
- 1
Brief
The consultant states the enquiry in a sentence. Destination, nights and budget are extracted.
- 2
Dates
The agent asks what works and what to avoid, and turns the answer into a real date window.
- 3
Search
Flights, hotels and weather queried in parallel across every eligible date, and the passport checked against the destination's visa rules.
- 4
Itineraries
Three complete trips assembled from real results, with the budget re-checked, ready to send.
- 5
Book
One approval. Payment, flight and hotel run as a state machine with idempotency at each step.
- Travel agencies taking more enquiries than they have consultants
- Independent agents quoting every itinerary by hand
- Operators losing enquiries to slow turnaround on a quote
- Corporate travel desks booking to a policy and a budget
Questions people ask
No — and an earlier version did. Automatic calendar reading was removed in the second architecture revision because event titles are some of the most sensitive data a person holds, and the feature bought a convenience the agent can get by asking instead. It asks.
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